Strict travel restrictions are in place for certain countries due to Novel Coronavirus. You should not apply for any visa or ETA until checking the latest information.
If you are currently in Republic of Korea and an immediate family member of either an Australian citizen or permanent resident to Australia, you may apply for a Visitor visa (subclass 600).
Help when applying for an ETA
As of 5 March 2020, foreign nationals (excluding permanent residents of Australia) who are in the Republic of Korea on or after 5 March 2020 will not be allowed to enter Australia for 14 days from the time they have left or transited through Republic of Korea.
Please contact your nearest Australian overseas office to discuss your visa options. You will need to provide evidence that the travel restrictions do not apply to you.
For those residing in Japan, see: Australian Embassy Tokyo
For further information, see: List of locations
If you applied for your ETA with a travel agent or an airline, check with them to see if your ETA is approved/granted.
If you applied for your ETA on the Department of Home Affairs website, go to https://www.eta.homeaffairs.gov.au to check if your ETA is approved/granted.
Please do not contact us to check if your ETA is approved/granted; we will not reply to emails that ask for confirmation of ETA approval/grant.
We cannot correct or change information after the ETA is granted; please apply for a new ETA with correct information.
Please note that your new ETA does not cancel the old one, which means your old ETA with the wrong information will still appear on the ETA system.
You do not need to contact us about this, and you will be able to travel to Australia without any problems.
You must wait for 12 hours and check ETA status later again. If you applied for an ETA through official website, you can check the progress of ETA on the website in 12 hours. If you applied for an ETA through a travel agent, the travel agent should be able to check the status of ETA on their system in 12 hours.
Please do not make multiple attempts to obtain an ETA or contact the Australia Visa & Citizenship office within the 12 hours.
After 12 hours, if ETA is still not approved and has a message of ‘Refer applicant to Australian Embassy’, please send a copy of your passport and ETA additional information form to the Australian Immigration Enquiry Form.
Please send the following to the Australian Immigration Enquiry Form:
a copy of your passport's biodata page
the date and time you last departed Australia
the city and airport you last departed Australia
the flight number you departed Australia on (provide evidence, for example, a copy of e-Ticket)
copy of the passport you used when you departed from Australia (if different than your current passport)
passport pages showing arrival at your destination
intended travel date