Visa Information
Australia requires all foreign travellers to hold a visa to enter the country. The type of visa you apply for depends on your length of stay, your passport and the purpose of your travel.
Citizens of the Republic of Korea (and other ETA eligible passport holders) travelling to Australia for up to 3 months for tourism, visiting friends or family, or on business visits can apply for an Electronic Travel Authority (ETA) through the Australian ETA App. Download the Australian ETA app for free from the App Store (Apple) or Google Play store (Android).
If you wish to travel to Australia for other purposes or if you do not have an ETA-eligible passport, please visit Explore Visa Options to see what types of visas are available for travel to Australia. We cannot advise you which visa to apply for.
Biometrics Collection: Some visa applicants resident in the Republic of Korea may be requested to undergo biometrics collection at the Australian Biometrics Collection Centre in Seoul after they lodge their visa application. You are only required to undergo biometrics collection if you receive an email notification requesting you to do so.
Latest news
For the latest immigration and citizenship news, see News archive.
Enquiries
Visa and citizenship applications are managed by the Department of Home Affairs. Embassy staff are unable to assist with general visa or citizenship enquiries.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.
Global Service Centre (GSC)
If you require additional information, you may telephone the Global Service Centre (GSC) on +61 2 6196 0196, Monday to Friday, from 9am to 5pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Using an interpreter
When you call the GSC, select option 6 to engage a Translating and Interpreting Service (TIS) interpreter in your language. Option 6 can be selected straight after dialling the GSC number.
Compliments, complaints and suggestions
Your feedback is valuable to the Department of Home Affairs. The department use your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.
Allegations related to suspicious border activities
If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime. You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.
Contacting the processing office
If you have read this information and still need more information or help, you can contact the relevant processing office here: Australian Immigration Enquiry Form.
